This position contributes to the management of master patient index environment utilized as the foundation for patient care, analytics and reporting activities for the statewide health information exchange (HIE), NC HealthConnex, at the NC Health Information Exchange Authority (NC HIEA).
The candidate is responsible for maintaining patient identity integrity by using his/her analytical and investigational skills and multiple tools and systems to piece together the patient identity story and independently determine, coordinate, and execute action needed to remediate identity discrepancies.
Provides expertise in a broad set of technologies to evaluate and adjudicate extensive system task lists to ensure accurate patient identities and correct functioning of HIE systems and services.
Exactitude is critical, since there is a high patient safety risk associated with transfer of patient health information.
As part of a team of analysts, the incumbent works daily tasks, monitors system logs, runs reports and manually handles errors or mismatches, works with NC HIEA staff and the HIE technical subcontractor to solve system issues, and routinely reports out to NC HIEA management on the status of the environment.
Assists with analytical support across organization teams.
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Strong analytical and problem-solving skills. | Required | 3 | Years |
| Highly effective interpersonal and communication skills (written and verbal) | Required | 3 | Years |
| Experience managing a master patient index or similarly large/complex data system | Required | 3 | Years |
| Experience creating new system processes and implementing process improvement. | Required | 3 | Years |
| Knowledge of HIPAA and health care regulatory compliance as they relate to Electronic Health Record (EHR)/Electronic Medical Record (EMR) systems | Required | 3 | Years |
| Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios. | Required | 3 | Years |
| Skilled in enterprise systems and familiarity with best business practices related to systems | Required | 3 | Years |
| Working knowledge of security protocols for systems utilized. | Required | 3 | Years |
| Advanced skills using word processing, spreadsheet, database and other standard business applications. | Required | 3 | Years |
| Experience with Microsoft Office Tools, including Microsoft Project, Visio, Excel and PowerPoint. | Required | 3 | Years |
| Ability to plan, organize and execute duties independently with minimal supervision. | Required | 3 | Years |
| Ability to communicate with cross-functional teams & all levels of an organization, including IT executives, and business managers | Required | 3 | Years |
| Ability to attain and maintain a general knowledge of HIE feeder information systems | Required | 3 | Years |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? |
| Question2 | Please list candidate’s email address. |
| Question3 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
| Question4 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? |
| Question5 | Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement? |
| Question6 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement? |
| Question7 | Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate’s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? |
| Question8 | Candidates submitted above the rate of - will not be considered. Do you accept this requirement? |